Yazhini garden believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• Yazhini garden does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
• In case of any Refunds approved by the Yazhini garden, it’ll take 1-2 days refund is process in original payment method.

At Yazhini garden, we strive to provide you with high-quality, unique products crafted by our talented artisans. As most of our products are made on demand, we do not accept returns or refund. This ensures that each item is specially produced or manufactured with care, just for you. However, we understand that issues may arise during shipping. If you receive a product that is broken or damaged upon delivery, please contact us immediately. Our team will investigate the issue and assist you with your concerns.

Contact Us:
Phone: +91 89392 22277
Email: info@yazhinigarden.in
We appreciate your understanding and thank you for supporting Yazhini garden and our local artisans.